An interactive Lean management seminar focusing on the approach of Dr. Edwards Deming
This interactive management seminar explores the approach Dr. W. Edwards Deming presented to the Japanese, which catapulted their capability of providing quality products and services, while simultaneously displaying unparalleled respect to employees. It includes an introduction to Deming’s “System of Profound Knowledge” and his 14 points for the Transformation of Management. These topics combine four major components – Appreciation for a System, Knowledge of Variation, Theory of Knowledge, and Psychology. Collectively, they represent the philosophy for establishing a business culture poised for excellence, both for employees and customers.
This course is part of the Lean Leadership track* and includes Introduction to System Thinking. Prerequisite: Leading with Lean.
* The Lean Leadership track is an OU Lean Institute exclusive. Featuring Business Culture Excellence Using the Deming Lens and Introduction to System Thinking, this track is designed to optimize organizational success by helping organizations Lead with Lean. Prerequisite: Leading with Lean. Recommended follow-up training: Gemba Walking.
All classroom dates meet from 8 a.m. to 4:30 p.m. unless otherwise noted. Registration for all classes closes one week prior to their start date. Online registration is available for most courses. Otherwise, you may contact Registration and Records at (405) 325-6034 to sign up.