Based on the message of Dr. W. Edwards Deming, this class will introduce the four elements of his System of Profound Knowledge (SoPK). They include Appreciation for a System, Knowledge of Variation, Theory of Knowledge, and Psychology. While all four topics will be introduced, the main focus of this class will be on System Thinking. Students will explore how undesirable outcomes occur not from individual shortcomings in processes and people, but rather the inadequate collaboration and overlooked influences occurring in the larger system. The “Why is this condition so prevalent?” question will be an integral part of the learning experience by examining the symptoms related to non-system thinking.
* The Lean Leadership track is an OU Lean Institute exclusive. Featuring Business Culture Excellence Using the Deming Lens and Introduction to System Thinking, this track is designed to optimize organizational success by helping organizations Lead with Lean. Prerequisite: Leading with Lean. Recommended follow-up training: Gemba Walking.
All classroom dates meet from 8 a.m. to 4:30 p.m. unless otherwise noted. Registration for all classes closes one week prior to their start date. Online registration is available for most courses. Otherwise, you may contact Registration and Records at (405) 325-6034 to sign up.
Participants receive Continuing Education Unit (CEU) credits, which are required to maintain many professional licensures. OULI training also qualifies as PDU credits for Project Management Professionals.
Public classes are held at the Tinker Business Industrial Park at I-40 and Sooner Road. All public classes are open enrollment and typically feature an interesting mix of teams from a variety of industries.
The Lean Institute also offers private or contracted training programs onsite at locations across the state, including workshops implemented at suitable client facilities.