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A LEAN OFFICE TOOL

In person, hands-on problem-solving course using a one-day rapid improvement event. Includes an introduction to Root Cause Analysis. 

Course Description: 

Structured problem solving is an efficient methodology used to prevent undesirable process outcomes from reoccurring. In this course, students will facilitate a team of subject-matter-experts (SMEs) to effectively plan and conduct one-day rapid improvement events. A rapid improvement event (RIE) is accomplished with a team solving a narrowly scoped problem based on the eight-step problem-solving model. With in-class exercises, students will construct problem statements, coordinate team knowledge to build a process map, identify fault points, determine root causes, and choose countermeasures to be inserted immediately into the process. No prior, formal problem-solving training is required. 

Limited to eight students. 

General Information: 

All classroom dates meet from 8 a.m. to 4:30 p.m. unless otherwise noted. Registration for all classes closes one week prior to their start date. Online registration is available for most courses. Otherwise, you may contact Registration and Records at (405) 325-6034 to sign up. 

Quick Facts

Course length: 16 hours 

Prerequisites: None 

Location: Tinker Business and Industrial Park or onsite at client's location

Next offered: TBD

Coached Kaizen or Rapid Improvement Events are encouraged following most tools training to reinforce learning.

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COURSE CREDITS

Participants receive Continuing Education Unit (CEU) credits, which are required to maintain many professional licensures. OULI training also qualifies as PDU credits for Project Management Professionals. 

TRAINING LOCATIONS

Public classes are held at the Tinker Business Industrial Park at I-40 and Sooner Road. All public classes are open enrollment and typically feature an interesting mix of teams from a variety of industries. 
 
The Lean Institute also offers private or contracted training programs onsite at locations across the state, including workshops implemented at suitable client facilities. 

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OU LEAN INSTITUTE INSTRUCTORS 

OULI's team of instructors and consultants are practicing experts in the field with extensive history in implementing process improvement efforts and coaching students.   

Brian deFonteny

deFonteny is the creator of Leading with Lean and other short courses offered by the OU Lean Institute. A certified Lean Six Sigma Black Belt once active in the oil and gas industry, deFonteny has more than a decade of experience as a Lean practitioner, coach and instructor. He holds a master’s degree in human relations and a bachelor’s in psychology. deFonteny is committed to optimizing organizational success by helping others Lead with Lean. He is the author of Leadership Reimagined and an adjunct professor with the University of Oklahoma. 

Joyce Hinton  

Hinton is a certified Lean Six Sigma Black Belt and has served as an OULI Lean Six Sigma coach, instructor and consultant for many of the Institute’s major clients. She is the primary instructor for the Institute’s LSS White and Green Belt training workshops. She holds a bachelor's degree in business administration and has completed extensive training in Lean Six Sigma methodologies, as well as having extensive experience in both management and procurement. 

Teresa Tobias  

Tobias is a certified Lean Six Sigma Master Black Belt trained by some of the original consultants in the industry (Sigma Sciences, Inc., p.k.a. Six Sigma Associates). She has worked with Six Sigma Academy, the first consulting organization created by the founder of Six Sigma, Dr. Mikel Harry. Tobias has extensive experience at the strategic level working with leadership. At the tactical level, she has coached and mentored clients' internal resources for hundreds of transformational projects. 

Larry Fisher  

Fisher is the Center Process Manager for Continuous Improvement and Innovation (CI2), Air Force Sustainment Center, Tinker AFB. He coordinates continuous improvement mentoring and training for 35,000+ Airmen. As a Lean Six Sigma (LSS) Black Belt, he is an instructor and facilitates multi-organizational improvement events, mentors, and coaches those utilizing CI2 techniques and seeking LSS Green Belt/Black Belt certifications. Since 1985, Fisher has held positions in engineering, quality, contracting and process improvement organizations.